Narita airport selects RTX to improve the travel experience for passengers
Narita airport to introduce common-use systems to provide passengers a faster way through the terminal
NARITA, Japan (Apr. 17, 2024) — Collins Aerospace, an RTX business (NYSE: RTX), has been selected to deploy systems to improve the passenger experience through streamlined processing and self-service kiosks at NARITA INTERNATIONAL AIRPORT CORPORATION (NAA).
ARINC cMUSE, the airport’s Common-Use Passenger Processing System will enable multiple airlines to share desks and boarding gate positions within the Narita Airport terminal in lieu of an airline being anchored to one check-in desk or gate. This flexibility allows airlines to rapidly change locations based on availability and reduce passenger wait times.
Additionally, ARINC SelfServ™ Common-Use Self-Service kiosks speed the check-in process for travelers, allowing passengers to check bags and print boarding passes independently without the need to wait for an airport employee.
“We are working with the NARITA INTERNATIONAL AIRPORT CORPORATION team and all the airlines flying to this airport to enhance the passenger journey and provide a reliable, innovative experience,” said Rakan Khaled, general manager of Airport Solutions at Collins Aerospace.
These solutions are designed to introduce a safer, contactless experience that reduces passenger wait times and congestion throughout the airport.
About Collins Aerospace
Collins Aerospace, an RTX business, is a leader in integrated and intelligent solutions for the global aerospace and defense industry. Our 80,000 employees are dedicated to delivering future-focused technologies to advance sustainable and connected aviation, passenger safety and comfort, mission success, space exploration, and more
About RTX
With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – we are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. The company, with 2023 sales of $69 billion, is headquartered in Arlington, Virginia.
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