RTX’s Collins Aerospace renews FlightSense™ contract with Japan Airlines

MRO Asia Pacific (Sept. 17, 2025) – Collins Aerospace, an RTX business (NYSE: RTX), has renewed its FlightSense™ contract with Japan Airlines (JAL) to provide comprehensive maintenance, repair, overhaul and asset management support for the airline’s fleet of Boeing 787 Dreamliners. The 10-year service agreement includes air management services and electric power components for JAL's current fleet of more than 50 787-8 and 787-9 aircraft as well as future Dreamliner deliveries through 2035.

This renewal also extends JAL’s previous Ascentia analytics services agreement for another five years, providing deep operational insights and data-driven support to enhance fleet performance and reduce life-cycle costs.

"Our leading products and services contribute to our customers’ success and optimize the performance of their fleet,” said Ryan Hudson, the head of aftermarket services for Collins Aerospace’s Power and Controls unit. “Through the FlightSense program, we work collaboratively with JAL to provide asset, logistic support, certified repairs and predictive health maintenance. This complete support package helps JAL to tailor maintenance decisions and enables improved operational efficiency.”

"We are happy to renew our contract with Collins Aerospace, as it plays an important part in improving the quality and parts management of our Boeing 787 fleet," said Kyohei Takizawa, Vice President of JAL Procurement. "Using the FlightSense program, especially the Ascentia analytics platform, we aim to make our preventive and predictive maintenance even more accurate."

FlightSense is a full lifecycle support program, providing airlines with maintenance solutions tailored to their unique operational needs. FlightSense is fed by Collins’ Ascentia® analytics platform, which collects, analyzes and interprets millions of data points flowing from the aircraft to accurately identify performance trends, maintenance recommendations and actionable insights to improve fleet operations.

About Collins Aerospace
Collins Aerospace, an RTX business, is a leader in integrated and intelligent solutions for the global aerospace and defense industry. Our 80,000 employees are dedicated to delivering future-focused technologies to advance sustainable and connected aviation, passenger safety and comfort, mission success, space exploration, and more.

About RTX
RTX is the world's largest aerospace and defense company. With more than 185,000 global employees, we push the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – we are advancing aviation, engineering integrated defense systems for operational success, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. The company, with 2024 sales of more than $80 billion, is headquartered in Arlington, Virginia. 

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