MUSE System Update

Collins Aerospace is continuing to restore its onsite passenger processing software for airlines impacted by a cyber intrusion. We fully recognize the challenges this disruption creates for airline operations and the additional strain on impacted airport management, and have deployed all available resources to restore electronic check-ins and baggage drop operations as soon as possible. We apologize to our customers and travelers for any related inconvenience.

This is a complex incident but we are working through the most efficient path forward. Our efforts include proactive troubleshooting with airlines and testing with customer networks. As we complete security testing, we will scale deployment of a secure passenger processing system across the affected area. This remains our top priority, and we are providing progress updates to the impacted airlines and airports, as they are available, to assist with operational planning.