Royal Brunei Airlines selects RTX’s Collins Aerospace FlightSense™ and Dispatch℠ services
Intelligent suite of solutions will enhance operational efficiency and optimize maintenance schedules
SINGAPORE (Sept. 22, 2026) – Collins Aerospace, an RTX (NYSE: RTX) business, has secured two 12-year contracts with Royal Brunei Airlines to provide FlightSense™ and DispatchSM services for its current and future Boeing 787 fleet. These solutions will enhance the airline’s operational efficiency, improve reliability and optimize maintenance schedules across several systems, including avionics, cargo, electrical power, environmental control and lighting.
FlightSense and Dispatch provide guaranteed component availability, reduced downtime and cost predictability through a fixed-rate service model. Under the long-term agreement, Collins will provide predictive, reliability-based maintenance to optimize avionics system performance, along with asset and logistics support and access to certified spares and repaired parts.
“Our aftermarket solutions continue to deliver meaningful value for 787 operators in the Asia-Pacific region,” said Jen Latka, vice president of Aftermarket, Power & Controls, Collins Aerospace. “With a connected data ecosystem through FlightSense and proactive, globally supported avionics maintenance through Dispatch, Royal Brunei will be positioned for strong fleet performance.”
“As we continue to optimize our operations and strengthen our network, maintaining a highly reliable and efficient Boeing 787 fleet remains a key priority for Royal Brunei Airlines,” said Colonel Norsuriati binti Haji Sharbini, Interim Chief Executive Officer of Royal Brunei Airlines. “The FlightSense and Dispatch solutions from Collins Aerospace provide advanced predictive maintenance capabilities, technical expertise and global support that will help maximize fleet availability, enhance operational efficiency and improve cost predictability. This agreement reinforces our commitment to operational excellence, minimizes disruptions and enables us to continue delivering a safe, seamless and dependable travel experience for our guests.
FlightSense is a full-lifecycle maintenance support program that provides airlines with maintenance solutions tailored to their operational needs. The program is powered by Collins’ Ascentia® analytics platform, which collects, analyzes and interprets millions of aircraft data points to identify performance trends, recommend maintenance actions and deliver insights that improve fleet operations.
About Collins Aerospace
Collins Aerospace, an RTX business, provides advanced aerospace and defense solutions across avionics, aircraft interiors, aerostructures and engine components, mission systems, and power and control systems. Our global employees are dedicated to delivering innovative technologies to enhance aircraft performance, passenger comfort, operational safety and reliability.
About RTX
With more than 180,000 global employees, we push the limits of technology and science to redefine how we connect and protect our world. With industry-leading capabilities, we advance aviation, engineer integrated defense systems for operational success, and develop next-generation technology solutions and manufacturing to help global customers address their most critical challenges. The company, with 2025 sales of more than $88 billion, is headquartered in Arlington, Virginia.
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About Royal Brunei Airlines
Established in 1974, Royal Brunei Airlines (RB) is the national carrier of Brunei Darussalam. RB operates a fleet of five Boeing 787-8 Dreamliners and seven Airbus A320NEOs. From 2018 to 2020 TripAdvisor recognised RB in the Travellers' Choice Regional Airlines (Asia) for three consecutive years. In 2019, RB received a Five-Star rating from APEX and won Four Stars at the SKYTRAX Awards. RB's commitment to safety and service was reaffirmed in 2021 with a seven-star COVID19 safety rating from AirlineRatings.com. In 2021, RB also won Asia's and the World's Leading Cabin Crew titles from the World Travel Awards (WTA), honours it held through 2022. In 2024, Crescent Rating named RB the Muslim-Friendly Airline of the Year and was named the World's Leading Cabin Crew by WTA for the fifth consecutive year. RB was awarded 2025 APEX Best in Cabin Service & Food and Beverage Award in East Asia and recognised as a 2025 APEX Four-Star Major Airline. As it celebrates 50 years of connecting Brunei to the world, RB continues to deliver exceptional service, grounded in the principles of care, community, and ikhlas – sincerely from the heart. For more information, visit: www.flyRB.com
