Drive continuous improvement to our product and safety and quality commitments, processes and products.
Our products must consistently meet the highest standards without compromise because lives depend on them.
Our safety and quality focus areas
Promote every employee's awareness of SMS and QMS policies, processes and tools relevant to their responsibilities.
Encourage prompt responsiveness to and open reporting of identified safety hazards and quality issues.
Proactively identify and manage safety-critical parts, features and manufacturing controls.
Implement appropriate safety risk controls.
We are dedicated to designing, manufacturing, servicing and maintaining safe products that meet or surpass all relevant government standards, industry regulations and customer safety and quality requirements.
- We manage safety risks throughout the product life cycle by applying safety system methods consistent with military standards (MILSTD-882) and commercial aerospace recommended practices (ARP-4761), along with aerospace standards for quality throughout the design process.
- Our safety system ensures all RTX products and partners – from production through end use – meet or exceed our government customers’ requirements. This includes the regulatory requirements of civil aviation authorities such as the U.S. Federal Aviation Administration, the European Union Aviation Safety Agency and other relevant agencies.
- Our CORE (Customer Oriented Results and Excellence) operating system supports the execution of our product quality standards while continuously refining our processes to enhance product safety. CORE is how we work, accelerate progress and drive continuous improvement.
- Our Quality Council — comprised of senior leaders in Quality and Mission Assurance from each business unit and corporate function — monitors progress on shared quality goals, oversees Quality Management System (QMS) activities across the organization, aligns on our quality standards and meets regularly to exchange best practices.
- For more on our commitment to quality and our employees’ role in promoting safety, visit our Ethics and Compliance page.
Product safety lifecycle
