The ProActive Help Desk consists of a dedicated team of aviation technicians and data analysts who conduct daily reviews of customer data to identify potential issues well in advance —increasing dispatch availability, reducing unplanned interventions, and helping you move toward a 100% planned environment.
Benefits to you
The specialized team proactively reaches out to customers to provide recommendations and remedial action to maximize mission readiness and performance optimization – helping you:
- Reduce costs
- Avoid flight delays, downtime and cancellations
- Move toward a 100% planned maintenance environment
- Optimize engine health management
PT6 E-Series™ ProActive Services for Customers Enrolled in ESP™ Platinum
By supporting the move toward a 100% planned maintenance environment, the PT6 E-Series™ ProActive Services team analyzes your engine data and turns it into actionable recommendations that limit aircraft downtime and keep the engine in top condition.
Through the engine’s Data Collection and Transmission Unit (DCTU), full-flight engine and aircraft data is wirelessly transmitted to P&WC’s in-house experts after each flight. The highly skilled engineers who make up the Proactive Services team analyze the data and turn it into actionable recommendations that limit aircraft downtime and keep the engine in top condition.
PW-127XT Series™ ProActive Services for customers enrolled in a Fleet Maintenance™ Plan
Designed for customers with a PW-127XT engine enrolled in a Fleet Maintenance™ Plan (FMP™), The ProActive Services is comprised of a dedicated team of aviation technicians and data analysts that conducts daily analysis of your engine and aircraft data to identify potential issues well in advance and make actionable recommendations – increasing dispatch availability, reducing unplanned interventions, and helping you move you toward a 100% planned environment.
Through the Flight-data Acquisition Storage and Transmission (FASTTM) unit, full-flight engine and aircraft data is wirelessly transmitted to P&WC’s in-house experts after each flight. The highly skilled engineers who make up the ProActive Services team analyzes the data and turn it into actionable recommendations that limit aircraft downtime and keep the engine in top condition.
The ProActive Services is part of our growing suite of advanced Digital Engine Services that help ensure greater availability and predictability.
If you are interested in enrolling in FMP to take advantage of the numerous benefits of our ProActive Services and its benefits, please fill the form below.
PW300 ProActive Services for customers with our FAST™ Solution enrolled in ESP™
Created for PW300 customers with our FAST™ Solution who are enrolled in ESP™, our ProActive Services consist of a dedicated team of aviation technicians and data analysts that conduct daily reviews of customer data to identify potential issues well in advance – increasing dispatch availability, reducing unplanned interventions, and helping you move toward a 100% planned environment.
PW545D ProActive Services for customers with our FAST™ Solution enrolled in ESP™ or PowerAdvantage® Program
Created for PW545D customers with our FAST™ System who are enrolled in ESP™ offered by P&WC or PowerAdvantage® Program offered by Textron Aviation, our ProActive Services consist of a dedicated team of aviation data analysts that conduct daily reviews of customer data to identify potential issues well in advance – increasing dispatch availability, reducing unplanned interventions, and helping you move toward a 100% planned environment.
PW800 Digital Engine Services
PW800 Digital Engine Services deliver advanced data-driven engine health management – ensuring increased dispatch availability, greater visibility into engine health, better maintenance predictability, and higher asset value. With our PW800 engine services, make informed decisions, reduce costs, and move toward a 100% planned maintenance environment.
- P&W800 Digital Engine Services are delivered through an annual subscription
- Each time the aircraft is flown, P&WC receives the full-flight data
- Our ProActive Services team of engineers analyzes the data and flags preventative maintenance actions via email alerts sent to the customer and/or their designates
- Seamless, easy-to-use online dashboards enable rapid troubleshooting and execution to proactively support optimal engine health
For more information or to subscribe, fill the form below and one of our experts will be in touch.
