ARINCDirect Services
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Your passengers need to be connected wherever they fly with seamless coverage. Viasat’s Jet ConneX (JX) from ARINCDirectSM offers the most extensive coverage, provided by a single operator, so you can fly across time zones with confidence your passengers will have continuous, consistent service. Delivering global high-speed broadband in flight – JX provides some of the fastest speeds available in business aviation today.
Because it’s difficult to predict what types of devices and applications you’ll be using in years to come, JX offers upgradeable bandwidth, allowing you the agility to adapt to changing requirements and make the most of your capital investment. Operating on the Ka-band satellite network, JX offers more available capacity and is more efficient in its use of bandwidth than other networks, resulting in more affordable in-flight connectivity, with simple pricing options that allow you greater control of your budget.
Evolving technology and new plans revealed
Viasat’s Jet ConneX service introduced a new program in 2024: JetXP. This expanded high-speed, global in-flight connectivity program offers an enhanced satellite network and service model to deliver an upgraded experience to Collins Aerospace ARINCDirect subscribers. Viasat provides uncapped speeds1, expanded capacity and increased network prioritization on JX JetXP plans.
As Viasat expands their global Ka-band network with advanced new satellites and next-generation terminals for JX are introduced, ARINCDirect remains committed to delivering first-class experiences with the expected high-performance connectivity passengers require.
For the past thirty years, Viasat and ARINCDirect have remained committed to delivering faster data speeds and strengthened internet performance for business jet passengers. With these capabilities, passengers can conduct live conference calls and stream videos throughout the flight. Connectivity provided by this platform is designed to mirror that of the same level passengers would expect on the ground.
1 Uncapping speeds means there is no cap set on the speed delivered to a terminal. Speeds may still be limited by terminal equipment capabilities, network, environmental conditions and other outlying factors. Jet ConneX | Viasat)
Connectivity you can trust
By working together, Collins Aerospace and Viasat have made it simpler for busy flight department leaders to select and manage connectivity solutions, expertly delivering an experience customers can count on.
Connect with confidence and eliminate complexity by uniting the gold standard of technology with unparalleled customer support from Collins Aerospace and Viasat.
Learn more: A collaboration built on connection (Viasat/Collins case study)
ARINCDirect service enhancements
Our tools paired with JX improve your passenger’s experience and optimize your costs. You’ll receive one price for a complete connectivity package - premium flight planning, International Trip Support, and scheduling. With Collins Aerospace's ARINCDirect you can choose from a wide range of applications and solutions to enhance your JX usage and management through every phase of flight.
Let's talk technical
Quality of service is fundamental, and for over 30 years Viasat has been operating the most reliable commercial satellite communications network. Collins Aerospace adds to this level of service by providing you with one number for ARINCDirect technical, customer and billing support.
What can I expect from JX?
JX provides high throughput, global coverage and a single, integrated architecture which improves quality of service by significantly reducing the multiple satellite/ground station handoffs.
- Global coverage (except polar regions) for continuous, consistent service
- Transmitted over the Viasat-5 satellites
- Ka-band frequency
- Only connectivity option with Committed Information Rates (CIR)
- Upgradeable bandwidth for new devices and applications
- Fully redundant ground network for 95% network availability
- Best for large size aircraft